Eduoy, owned by EduoyTech, provides simulation-based learning experiences for students, and this Privacy Policy describes how we collect, use, and protect information in accordance with Google Play and Apple App Store requirements.

1. Information We Collect

We collect personal information such as:

• Name, email, and phone number (optional)
• Class or grade details
• Login credentials to create and manage user accounts

We also collect usage data including:

• Pages viewed and interactions with simulations
• Device details, operating system, and browser type
• IP address and approximate location for analytics and product improvement

Payment information is processed securely by third-party payment providers, and EduoyTech never stores or handles sensitive card or banking details. If our app uses third-party services such as analytics tools (e.g., Google Analytics, Firebase Analytics) or crash-reporting SDKs, these services may collect additional technical data strictly for performance, diagnostics, and usage measurement.

2. How We Use Your Information

We use the collected information to:

• Operate and improve Eduoy
• Personalize learning recommendations
• Provide customer support
• Send important updates
• Prevent fraud and ensure overall security

3. Data Sharing and Disclosure

We do not sell user data. Limited information may be shared only with:

• Trusted service providers such as hosting platforms, analytics providers, payment gateways, or customer-support tools
• Law enforcement if legally required

All partners follow strict confidentiality and security standards that comply with Google Play and App Store policies.

4. Cookies and Tracking Technologies

Eduoy uses cookies, local storage, and similar tracking technologies to maintain login sessions and analyse usage. These can be disabled through device or browser settings, although doing so may affect functionality.

5. Data Security

We take strong measures to secure user data through encryption, controlled access, secure storage, and periodic audits, but no digital system can guarantee absolute security.

6. Children's Privacy

Eduoy is intended for users aged 13 and above. For children under 13, parental or guardian consent is required as per global child-data guidelines (including COPPA-aligned practices). We do not knowingly collect data from children without proper consent.

7. Your Rights

Users have full rights to:

• Access, correct, or delete their information at any time
• Request account closure
• Withdraw consent for optional features
• Disable notifications
• Ask for complete data deletion by contacting us at ourmlbyt@gmail.com

We support Play Store's and App Store's account deletion mandates; users may request deletion both from within the app and by email. Once deletion is requested, data is permanently removed unless retention is required for legal or security reasons.

8. Third-Party Links

Our app may contain links to external websites or educational resources, and EduoyTech is not responsible for the privacy practices of these third-party sites.

9. Data Retention

Data is retained only for the duration necessary to provide services, comply with legal requirements, enforce policies, and improve learning outcomes.

10. Policy Updates

We may update this Privacy Policy periodically to reflect changes in features, regulations, or platform guidelines. Any updates will be displayed in the app or website with the revised date.

11. Contact Us

For questions, concerns, or data-related requests, users can contact EduoyTech Pvt. Ltd. at ourmlbyt@gmail.com

Mobile Number *

Reason for Deletion *

Warning: This action cannot be undone. All your data, including learning progress and simulation history, will be permanently deleted.

Delete My Account

Request Submitted

Your account deletion request has been successfully submitted. We will process your request within 24-48 hours.

Your mobile number and reason have been recorded for our records.

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